the 'smart way' to deliver
the 'smart way' to deliver

Privacy Policy

Privacy Policy

Welcome to https://www.hubeurope.com (the “Site”). At HubEurope Ltd, we prioritise the privacy of our users. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

Personal Information refers to any information that identifies or can be used to identify, contact, or locate you, including, but not limited to, your name, address, phone number, email address, and payment information.

1.2 Non-Personal Information

We may also collect non-personal information which does not identify an individual user. This includes demographic data, browser types, and other anonymous statistical data.

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

  • Register on our Site
  • Place an order
  • Subscribe to our newsletter
  • Fill out a form or enter information on our Site

2.2 Indirect Collection

We may collect information about you from other sources such as public databases, marketing partners, and social media platforms.

3. Use of Your Information

We use the information we collect to:

  • Provide and manage our services
  • Process your transactions
  • Improve our website and services
  • Communicate with you
  • Customise your experience
  • Comply with legal obligations
4. Sharing Your Information

4.1 Third-Party Service Providers

We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

4.2 Legal Compliance

We may disclose your information when required by law or to protect our legal rights.

5. Cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information.

5.1 Use of Cookies

We use cookies to:

  • Understand and save user preferences for future visits
  • Compile aggregate data about site traffic and interactions

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Each browser is a little different, so look at your browser’s Help Menu to learn the correct way to modify your cookies.

6. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

7. Your Rights

Under data protection law, you have rights including:

  • Access – You have the right to request copies of your personal data.
  • Rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Erasure – You have the right to request that we erase your personal data, under certain conditions.
  • Restrict Processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Object to Processing – You have the right to object to our processing of your personal data, under certain conditions.
  • Data Portability – You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at: thehub@hubeurope.com

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: thehub@hubeurope.com
  • Address: Le Bureau, Le Quai Bisson, Le Boulevard, St Brelade, Jersey, JE3 8JT
10. External Links

Our Site may contain links to other websites. Please note that we are not responsible for the privacy practices of these other sites. We encourage our users to be aware when they leave our Site and to read the privacy statements of any other site that collects personally identifiable information.